Notes

Things worth knowing before somebody sells them to you.

Short pieces on the parts of this that cost small businesses money: domains nobody owns, forms nobody receives, categories nobody picked. Free, and none of them need us.

A person writing in a notebook beside an open laptop
  1. Search

    Why you show up in one town and not the next

    You rank fine in your own city and vanish ten minutes up the road. That is not a bug in your website, and there are three things that move it.

  2. Hiring Somebody

    You do not need to be on every social platform

    Being everywhere badly is worse than being one place well. How to pick the one that matters for a local business, and what to do with the rest.

  3. Web Apps

    When a spreadsheet is the right answer

    Not every process needs software. Here is how to tell whether yours has genuinely outgrown the spreadsheet, or whether you are just bored of it.

  4. Automation

    The monthly job nobody was hired to do

    Every small business has a handful of them. They do not show up in any job description and they quietly take an evening a month each.

  5. Hiring Somebody

    Seven questions to ask a web designer

    The questions that separate a website you own from one you rent, asked before the quote rather than after the invoice.

  6. Websites

    Your contact form might be silently failing

    Forms fail quietly. The visitor sees a thank-you page, you see nothing, and nobody finds out for months. Here is how to check yours today.

  7. Search

    Your Business Profile category is wrong

    One dropdown decides which searches you appear in. Most local businesses picked it once, years ago, and have never looked at it again.

  8. Hiring Somebody

    Who actually owns your website domain?

    If you cannot answer this in five minutes, find out today. It is the one thing that turns a website disagreement into a hostage situation.

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Based in St. Clair Shores, working across Metro Detroit.